RINZD
Privacy Policy
Last updated: [DATE]
Short version: we collect what we need to get your order to you, keep in touch if you want us to, and run our creator program. We don't sell your information.
1. Who we are
RINZD is an Australian retailer of premium showerheads and bathroom accessories. This policy covers our website, our online store and The Get Rinzd Club.
Business name: [BUSINESS NAME] · ABN: [ABN] · Address: [BUSINESS ADDRESS] · Email: sales.rinzd@gmail.com
2. What information we collect
- Your name, email address and phone number.
- Shipping and billing addresses.
- Order history and payment confirmation. Payments are processed securely by Shopify and third-party payment gateways — card numbers are never stored on our site.
- Account details, if you create an account with us.
- Information collected through cookies and analytics as you browse.
3. Creator and ambassador applications
When you apply to The Get Rinzd Club, we collect your name, email address, social media handles, links to your content, engagement information and anything else you choose to share in the application.
We use these details only to assess applications and run the program. If your application isn't successful, we keep your details for a limited period and then delete them, unless you've asked to stay on our list.
4. Marketing communications
If you subscribe, we may send you email or SMS updates about new products, drops and offers. Every message includes an unsubscribe link, and you can opt out at any time.
Your contact details may be shared with our email marketing platform, Klaviyo, so we can send those messages.
5. How we use your information
- To fulfil and deliver your orders.
- To provide customer service and handle returns.
- To send marketing communications, where you've given consent.
- To improve our website, products and service.
- To run The Get Rinzd Club creator program.
6. Who we share it with
We share personal information with service providers only as needed to run our business — including Shopify, payment processors, shipping partners and Klaviyo. We may also disclose information where the law requires it.
We do not sell your personal information.
7. Cookies
Cookies are small files stored by your browser. We use them to keep your cart working, remember preferences and understand how the site is used. You can block or delete cookies in your browser settings — some parts of the site may not work as well if you do.
8. Retention and security
We take reasonable steps to protect personal information from loss, misuse and unauthorised access, and we keep it only for as long as we need it for the purposes described here or as required by law.
9. Access and corrections
You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it. Email sales.rinzd@gmail.com and we'll respond within a reasonable time.
10. Australian Privacy Act
We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
11. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
12. Contact us
[BUSINESS NAME]
[BUSINESS ADDRESS]
sales.rinzd@gmail.com